Frequently Asked Questions

Trust & Security

Is SysPulse safe to run on my PC?

Yes. SysPulse is designed as a read-only monitoring tool. It does not modify system files, does not scan or access your personal documents, and does not install any background services beyond what is strictly needed for monitoring.

Does SysPulse access or upload my personal files?

No. SysPulse only watches system metadata—process names, USB events, Windows Defender status, and resource usage. It never opens, reads, or uploads any of your personal files. The only data that leaves your machine is the Telegram alert itself, sent over an encrypted HTTPS connection.

Why is SysPulse closed-source?

SysPulse is a commercial product built by a solo developer. Keeping the source code proprietary helps protect the license system and prevents unauthorized redistribution. That said, the documentation, screenshots, and technical breakdowns are publicly available on GitHub and Dev.to.

Technical Performance

Does SysPulse work without an internet connection?

Monitoring runs entirely locally and does not require an active internet connection. However, Telegram alerts will only be delivered when your PC is connected to the internet.

How much system resources does SysPulse use?

SysPulse is built to be extremely lightweight. Idle RAM usage stays under 30 MB, and CPU usage is negligible during normal operation. It is designed to run quietly in the system tray without impacting your workflow.

Will SysPulse slow down my PC or gaming performance?

No. Because SysPulse only polls system events at configurable intervals and does not perform real-time file scanning, it has no noticeable impact on gaming, video editing, or other resource-intensive tasks.

Does SysPulse work on Windows 10 and 11?

Yes. SysPulse is fully compatible with Windows 10 and Windows 11 (64-bit editions). Older versions of Windows are not supported.

License & Purchase

Can I use one license on multiple computers?

No. Each license is locked to a single machine using a hardware ID (HWID). Once activated, the license cannot be used on another PC. This policy helps keep the price fair for everyone.

What happens if I get a new PC or reinstall Windows?

If you need to move your license to a new machine—for example, after a hardware upgrade or a clean Windows installation—contact support and we will help you transfer it.

Is there a free trial?

SysPulse does not currently offer a free trial. Instead, every purchase is covered by a 7-day money-back guarantee. If the tool does not meet your expectations, you can request a full refund within 7 days of purchase.

What payment methods are accepted, and why crypto only?

Currently, we only accept cryptocurrency (USDT/USDC) through our Sellix payment gateway. Crypto payments allow for instant, global transactions with maximum privacy and no intermediaries. We understand this may not be convenient for everyone, and we are evaluating additional payment methods for the future.

Daily Usage

How do I stop getting alerts for programs I trust?

SysPulse includes a built-in whitelist feature. You can add trusted process names (e.g., "chrome.exe", "spotify.exe") to the configuration file. Once whitelisted, those programs will no longer trigger alerts.

Can I customize which events trigger an alert?

Yes. Through the configuration file, you can enable or disable monitoring for specific events: new processes, USB connections, startup changes, Windows Defender status, and CPU/RAM thresholds.

What if I don't use Telegram?

Telegram is currently the only supported notification channel. It was chosen for its speed, security, and ease of setup. We may consider adding other notification methods in the future, but there is no fixed timeline for this.

Support & Refunds

What is the refund policy?

Every purchase is covered by a 7-day money-back guarantee. If SysPulse does not work as described or you are unsatisfied for any reason, contact us within 7 days and we will issue a full refund.

How do I get support if I have an issue?

You can reach support via email at darkssel@proton.me. We aim to respond within 24 hours. Please include your license key and a brief description of the problem.

Is SysPulse actively maintained and updated?

Yes. SysPulse is actively maintained by its developer. Updates may include compatibility improvements, bug fixes, and occasional new features—always with a focus on keeping the tool lightweight and reliable.

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